Privacy policy

Last Updated:** January 20, 2026

Welcome to Shopefy.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

## Information We Collect

### Information You Provide
When you use our website, we collect:
- **Contact & Account Details:** Name, email, phone number, shipping and billing addresses, account credentials
- **Payment Information:** Credit/debit card details (processed securely through our payment processors)
- **Order Information:** Purchase history, product preferences, transaction records
- **Communications:** Messages, reviews, feedback, and survey responses

### Automatically Collected Information
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time on site, click patterns)
- Location data (based on IP address)
- Cookies and tracking technologies

## How We Use Your Information

We use your information to:
- Process and fulfill your orders and handle shipping
- Manage your account and provide customer support
- Send order confirmations and shipping updates
- Send promotional emails about products and offers (with your consent)
- Improve our website and user experience
- Prevent fraud and ensure security
- Comply with legal obligations

## How We Share Your Information

We do not sell your personal information. We may share your data with:
- **Service Providers:** Payment processors, shipping companies, email services, hosting providers, and analytics tools
- **Legal Requirements:** When required by law or to protect our rights and safety
- **Business Transfers:** In case of merger, acquisition, or asset sale

## Cookies

We use cookies to enhance your experience, remember preferences, keep you logged in, and analyze website performance. You can control cookies through your browser settings, though this may affect website functionality.

## Data Security

We use SSL encryption, secure payment processing, and access controls to protect your information. However, no online transmission is 100% secure.

## Your Rights

You have the right to:
- Access, correct, or delete your personal information
- Unsubscribe from marketing emails
- Request data portability
- Object to certain processing activities

Contact us at info@shopefy.com to exercise these rights.

## Marketing Communications

You can unsubscribe from promotional emails anytime by clicking the unsubscribe link in our emails or contacting us. You'll still receive order-related emails.

## Data Retention

We keep your information as long as necessary for our services and legal obligations:
- Account information: While active and reasonable period after
- Purchase records: Up to 7 years for tax purposes
- Marketing data: Until you unsubscribe

## Children's Privacy

Our website is not intended for anyone under 18. We do not knowingly collect information from children.

## Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date. We'll notify you of significant changes via email.

## Contact Us

For questions about this Privacy Policy, contact us:

**Email:** info@shopefy.com  
**Website:** https://shopefy.com/pages/contact

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By using our website, you agree to this Privacy Policy. If you don't agree, please discontinue use of our site.